Terms of Service

 

Payment Method

Our online shopping platform simplifies the process of discovering and acquiring the precise products you require. Payments on our online shopping service can be made using credit and debit cards

Price Adjustment

Prices listed are subject to change without prior notice. Discounts on selected items are applicable while supplies last or within the promotional period. Please be aware that no requests for price adjustments can be accommodated for previous orders, even if a new promotion is introduced after your initial purchase.

Price and/or Description Changes

While we make every effort to maintain accurate pricing, we reserve the right to notify you of any pricing errors prior to final billing. Although we aim to fulfill your needs, we also retain the right to rectify inaccuracies in pricing or product descriptions. In such instances, we may opt to cancel or decline an order for items with incorrect pricing or descriptions.

These corrections may be applied after the order has been accepted. If you find any disagreements with changes due to pricing errors, please inform us, and we will proceed to cancel your order.

Taxes

Your order will be subject to the applicable tax rate based on the province of delivery. The product prices displayed on the site are exclusive of taxes; however, the precise tax amount (if applicable) will be itemized separately at checkout. All prices are denoted in Canadian dollars.

Credit Card Payment

When utilizing a credit card for payment, it is necessary to furnish the credit card billing address (if different from the shipping address). Should the billing address not match the one on file with your financial institution, or if authorization is not received for any reason, we retain the right to cancel the order without prior notice.

Kindly be aware that, owing to the confidentiality of your personal information, we are unable to address issues with your financial institution. It remains your responsibility to resolve any problems hindering order processing by directly contacting your financial institution.

Loss of Key

Every lock is assigned a unique serial number (2 letters + 6 digits, e.g., EH12345), which can be found on the key or the coded tag. Utilize this identification number for key registration on our website (REGISTER YOUR KEY) and to request key replacements via our Contact Us Form. Users are responsible for covering the cost and transportation fees.